Brock Sexton

Website: BrockSexton.com | LinkedIn: /in/brock-sexton-9495101aa | Email: [email protected]

About Me

I am a results-driven professional with a passion for technology and customer service. With a strong background in sales, repairs, and diagnostics, I have built a successful career in the telecommunications and computer repair industry. I excel in providing exceptional support to customers and team members in fast-paced environments.

Always eager to learn and grow, I am looking for new challenges and opportunities to make a meaningful impact in a dynamic organization and my community.

Experience

TELUS | Sales Service Representative

Jun 2019 - Present

As a Sales Representative for Telus Mobility, I have honed my selling skills while providing exceptional customer service and experiences. In my role at Telus I am responsible for handling out-going repairs, conducting in-store device diagnostics and troubleshooting, providing hands-on device training, maintaining display cleanliness and organization, and educating customers on smart home security, automation and online security. My tenure at Telus Mobility and Koodo Mobile has been a rewarding journey, allowing me to contribute to a larger market and grow professionally.

PC Shop Computers | Information Technology Specialist

Sep 2015 - Dec 2019

At PC Shop Computers, I honed my technical skills and contributed to the store's success. Over the course of nearly 5 years, I was responsible for repairs and diagnostics, assembly of custom computer builds, and sales. I also offered remote & in-person technical support to businesses in the Greater Sudbury area, boosting their technology infrastructure and ensuring optimal performance. Furthermore, I was responsible for enhancing the company's online presence by managing its social media accounts and designing a professional website (www.PCShopSud.ca/www.ThePCShop.ca), although these domains are no longer active. I have a demonstration version of the site available for presentation purposes.

Mizz Sativas | Retail Sales Manager

Aug 2019 - Oct 2019

At Mizz Sativas, I served as a temporary manager during a transitional period. In this role, I effectively managed meetings with advertising partners, supervised the development of a professional website by a local company, and ensured efficient store operations through effective scheduling and inventory management. My contributions helped to maintain the high standards of the store and ensure its continued success.

Creative Meats | Sales & Packaging

Jul 2015 - Aug 2015

At Creative Meats, I gained valuable hands-on experience as part of the Jobs For Youth Program during the summer of 2015. As a motivated and eager high school student, I completed comprehensive training, including WHIMIS & Ontario Health And Safety, CPR/First-Aid, and received practical exposure to various aspects of the food industry. This experience provided a solid foundation for my future career and personal growth.